GPSA Knowledge Platform

Citizen feedback mechanisms

18

May

Raising the Score

Produced by: UNC-Chapel Hill School of Journalism and Mass Communication, CARE Malawi and CARE USA’s Sexual, Reproductive and Maternal Health MHAP, which began in 2012, is locally known as Muuni Wauchembree Wabwino, meaning the light guiding towards better maternal and newborn health. The program implements an innovative approach called the Community Score Card© which brings community members, health providers and government officials together to identify the barriers to accessing and delivering quality maternal health services and to work together to …

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11

Apr

Service characteristics and engagement with citizens

Author: Richard Batley and Joseph Wales Published by: ODI Date: March 2015 This briefing note aims to provide some practical guidance on how different services can offer differing opportunities and challenges for improving service performance through increased accountability and, especially, citizen engagement. Read more

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10

Apr

What is Learning? A Model for Challenging Times

Authors: Etienne and Beverly Wenger-Trayner Published by: Wenger-Trayner Date: January 2015 In this short video, Beverly and Etienne Wenger-Trayner condensed their model of social learning and describes a describes a framework. It succinctly conveys some key ideas about learning and its value and draws on a few examples, including a project financed by the World Bank Institute and GIZ on Learning partnerships in the program for capacity building to strengthen good financial governance in Southern and Eastern Africa. View the …

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13

Mar

Civic Activism Toolkit

Published by: Building Change Trust The Civic Activism Toolkit was launched by the Building Change Trust. The toolkit supports the sector to advocate for a more open, participatory and accountable model of governance. It contains three main sections: 1) Top Tips: collected wisdom from experienced local practitioners on what works and what doesn’t, 2) Some Local Insipration: four case studies of innovative civic activism initiatives in Northern Ireland, 3) Tools Directory: a compilation of 29 tools and approaches from around …

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13

Mar

Developing an approach towards Social Accountability of Private Healthcare Services

Author: Anant Phadke, Abhijit More, Abhay Shukla, Arun Gadre Published by: Support for Advocacy and Training to Health Initiatives (SATHI) and Community of Practitioners on Accountability and Social Action in Health (COPASAH) Date: December 2013 The paper mainly deals with social accountability of private healthcare services in developing countries, with a focus on India as an example. The idea of social accountability of private healthcare services is discussed as follows: firstly, the rationale and perspective related to need for social …

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How Can I Contribute to the Knowledge Platform

You may contribute to the Knowledge Platform in many different ways: you can send and disseminate your social accountability materials (toolkits, reports, videos, etc.) in the knowledge repository; you can contact, interact and collaborate with other peers and join a global community of social accountability practitioners; you can participate in the different learning and knowledge exchange activities of the GPSA KP such as online courses, thematic forums, webinars and blogs; and you can develop a partnership with the GPSA KP to implement collaborative knowledge activities.

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