Citizen oversight mechanisms

14

Jul

Calling Citizens, Improving the State: Pakistan’s Citizen Feedback Monitoring Program

In early 2008, Zubair Bhatti, administrative head of the Jhang district in Pakistan’s Punjab province, recognized the need to reduce petty corruption in the local civil service—a problem that plagued not only Punjab but also all of Pakistan. He began to contact citizens on their cell phones to learn about the quality of the service they had received. Those spot checks became the basis for a social audit system that spanned all 36 districts in Punjab by 2014. The provincial …

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7

Apr

Social Audits: Speaking up for Home Grown School Feeding

Civic engagement is a powerful mechanism for holding public officials accountable for delivering public services, including state-funded school feeding programmes. As part of the Procurement Governance for Home Grown School Feeding project, SNV piloted Social Audits as a social accountability tools to monitor the performance of school feeding programmes in Ghana, Kenya, and Mali with special emphasis on their links to local food production. The Social Audit tools proposed by SNV were refined locally to assess the results of the …

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31

Mar

Social accountabilityA practitioner’s handbook

This handbook has been produced by the Basel Institute on Governance in support of the USAID- funded project „Engaged Citizenry for Responsible Governance”. It is meant to be used in conjunction with the handbook on participatory monitoring, developed by the Basel Institute in support of the same project. The material here contained has been developed as a tool to support implementers who wish to engage citizens in anti-corruption activities.1 It is based on the findings of extensive research on the …

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3

Mar

Accountability in WASH

This introduction of accountability in WASH provides water practitioners with a toolbox of concepts to help identify which accountability factors affect the sustainability of water and sanitation service delivery and match this diagnosis to different solutions and options for action.

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3

Mar

Connecting the Dots for Accountability

In June 2015, researchers and practitioners from the global north and south met to discuss more strategic approaches to citizen-led accountability.  Specifically, the workshop organizers sought to explore how CSO efforts could ‘connect the dots’ in ways that involve multiple actors, tools and tactics, and levels of governance.  These ideas drew on insights from Jonathan Fox’s work on vertical integration and strategic accountability, as well as experiences of organizations trying to navigate the ‘accountability ecosystem’ of diverse institutions, mechanisms and …

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17

Feb

Uganda: Aligning Local and National Concern for Maternal Health

Pregnancy should be a time of great joy. But for women in Uganda, who risk death or serious disability due to low-quality health services, it can also be a time of great peril. According to the 2011 Uganda Demographic and Health Survey, 438 Ugandan women die for every 100,000 live births in the country. This figure compares to 140 per 100,000 in South Africa and just four in Norway. The White Ribbon Alliance (WRA) Uganda has spent years working to …

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17

Feb

Uganda: Winning Human Resources for Health

While economic development will always have a prominent place in a nation’s planning, civil society organizations can help to ensure its pursuit does not push aside other social goals. Uganda’s Human Resources for Health (HRH) campaign, which won millions of dollars of new funding for health, provides a useful case study for how this can be done. The HRH campaign was the result of many different actors coalescing around the single goal of securing the resources needed to bolster staff …

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15

Feb

[Spanish] Indicadores para la Medición del Impacto de la Participación Ciudadana en las EFS de la OLACEFS

La Comisión de Participación Ciudadana (CPC) pone a disposición de la comunidad OLACEFS una herramienta que surgió como resultado del Seminario-Taller realizado en San José de Costa Rica en octubre de 2015, y al que asistieron representantes de las EFS de varios países de América Latina. Como resultado de ese Seminario-Taller se generó un instrumento que propicia la generación, discusión y validación de un conjunto básico de indicadores que permitan verificar y cuantificar el impacto -o efectos- de la participación ciudadana …

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3

Feb

Opening Governance

Open government and open data are new areas of research, advocacy and activism that have entered the governance field alongside the more established areas of transparency and accountability. In this IDS Bulletin, articles review recent scholarship to pinpoint contributions to more open, transparent, accountable and responsive governance via improved practice, projects and programmes in the context of the ideas, relationships, processes, behaviours, policy frameworks and aid funding practices of the last five years. They also discuss questions and weaknesses that …

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3

Feb

Using Technology to Claim Rights to Free Maternal Health Care: Lessons about Impact from the My Health, My Voice Pilot Project in India

My Health, My Voice is a human rights-based project that pilots the use of technology to monitor and display online data regarding informal payments for maternal health care in two districts of Uttar Pradesh, India. SAHAYOG, an organization based in Uttar Pradesh, partnered with a grassroots women’s forum to inform women about their entitlements, to publicize the project, and to implement a toll-free hotline where women could report health providers’ demands for informal payments. Between January 2012 and May 2013, …

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You may contribute to the Knowledge Platform in many different ways: you can send and disseminate your social accountability materials (toolkits, reports, videos, etc.) in the knowledge repository; you can contact, interact and collaborate with other peers and join a global community of social accountability practitioners; you can participate in the different learning and knowledge exchange activities of the GPSA KP such as online courses, thematic forums, webinars and blogs; and you can develop a partnership with the GPSA KP to implement collaborative knowledge activities.

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