KP Webinar

Improving functionality and sustainability of water systems in rural settings through social accountability mechanisms: the experiences of HELVETAS Swiss Intercooperation

March 28, 2017, 10:00-11:30 am EST



About the Webinar

Access to safe, reliable, and sustainable water remains a challenge in many parts of the world, often because water systems are not really functioning, or do not exist at all. In addition, coverage, quality, continuity and price of water services also often differ widely between urban centers and rural areas. All too often deficiencies in the water sector are not caused by the lack of water or financial resources, but are rooted in poor governance in the water sector. This webinar explores how HELVETAS Swiss Intercooperation addresses these issues in its water project on social accountability in Benin and in other countries. It looks at the key issues that make water governance in rural settings such a challenge, and presents examples how accountability mechanisms in municipal planning and monitoring processes can be improved.


About the speakers


AMOAgnes Montangero (PhD) has been leading the Water & Infrastructure section of HELVETAS Swiss Intercooperation since 2010 that provides advisory services to internal and external clients worldwide. An environmental engineer by profession, Agnes has been working in the water and sanitation sector for 15 years in Africa, Asia, Latin America, and Eastern Europe, providing strategic program support, developing tools and manuals, and overseeing external evaluations. Prior to working for HELVETAS, Agnes conducted research at the Department of Water and Sanitation in Developing Countries (SANDEC) at the Swiss Federal Institute of Aquatic Science and Technology (Eawag), an internationally renowned aquatic research institute. She wrote her PhD thesis on fecal sludge management and environmental sanitation planning.



BenBen Blumenthal (PhD) heads the Governance & Peace section of HELVETAS Swiss Intercooperation, providing advisory services to own programmes and major public and private external clients. Ben has more than 20 years of experience in international development and research with a special focus on public sector management including good governance. He has in-depth experience in assisting national governments, state agencies and local administrations in developing result-based strategies, formulating and implementing decentralization processes, pursuing far-reaching public sector reforms, improving public service delivery, and building adequate structures and processes. Ben holds a PhD in Political Science (Security Studies) and an MA in International Affairs.



aLICEAlice Chabi Guiya leads the water and sanitation sector at HELVETAS Swiss Intercooperation Benin since 2007. A socio-anthropologist by profession, Alice counts on 15 years of working in rural development, mainly in Benin. She has strong experience in assisting local governance processes in the water and sanitation sector and in the context of decentralization. Alice is also skilled in building the capacities of local authorities or representatives of the private sector and civil society, as well as in developing adequate strategies and tools for water management. Her fields of expertise cover water quality and behavior change related to hygiene and sanitation. Alice holds a Master’s degree in Environment and Health and a professional Master in Development Policies and Practices, for which she conducted research on the sustainability of delegated water pumps systems in Sinende (North of Benin).
FABIENNE  Fabienne Dubey is Senior Technical Advisor at HELVETAS Swiss Intercooperation Benin since October 2016. As political scientist with a Master’s degree in sustainable development she worked for 14 years in development cooperation for NGOs, private sector, and bi- and multilateral agencies, of which 10 years in Western Africa. Local governance is one of Fabienne’s thematic foci. She is qualified in ensuring quality management of multi stakeholder’s development programs/projects, designing and delivering organizational strengthening or capacity building activities, aimed at local staff and partners, and providing coaching services. Prior to working for HELVETAS, she was responsible for the strategic management and development of Terre des Hommes Child Relief Burkina Faso and Mali Country Programs.




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In order to participate in this Webinar, you will need to be registered to the GPSA Knowledge Platform and logged in. If you did not create your account yet, do it here. If you are already registered to the Knowledge Platform, you do not need to do anything.

Just log in the platform and come back here on March 28th , at least 20 minutes before 10:00 am EST.


Interested in Social Accountability in the Water Sector?

The GPSA, WPP and Oxfam are organizing the the Europe and Central Asia (ECA) Forum on Social Accountability in the water sector. CSOs in the ECA region with experience in collaborative social accountability who wish to participate, are invited to express their interest by sending a letter with motivation to the GPSA. Preference will be given to those with experience working in the water sector, although relevant background in other sectors will also be considered. More information:

February 13, 2020

You may contribute to the Knowledge Platform in many different ways: you can send and disseminate your social accountability materials (toolkits, reports, videos, etc.) in the knowledge repository; you can contact, interact and collaborate with other peers and join a global community of social accountability practitioners; you can participate in the different learning and knowledge exchange activities of the GPSA KP such as online courses, thematic forums, webinars and blogs; and you can develop a partnership with the GPSA KP to implement collaborative knowledge activities.

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