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Crowdsourcing citizen feedback on district development in Ghana using interactive voice response surveys

Ciana-Marie Pegus

Publisher: Making All Voice Count

December 2016

This practice paper describes research on crowdsourcing citizen feedback on district development in Ghana. It discusses the use of mobile phone-based interactive voice response surveys, in particular how they can best be used to reach rural women.. It also reflects on the challenges facing a tech provider and a CSO in working together to develop tools for citizen engagement in local government monitoring.

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