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Improving Governance the participatory way

Meena Nair, Prarthana Rao, K Prabhakar and Poornima G R.

Publisher: Public Affairs Centre


Public Affairs Centre undertook a unique Citizen Report Card survey of maternity homes, India Population Project (IPP) Centres and Urban Family Welfare Centres (UFWC) in partnership with five city based NGOs in 2000. A total of 500 patients and 77 staff of these facilities were interviewed. The purpose of the survey was to get corroborative evidence on the poor quality of services provided, and the widespread corruption in the maternity homes to strengthen the advocacy work of Civil Society Organisation

This study aimed at assessing the current quality of services provided by these maternity homes. An additional component to the study is to understand the constraints from the supply side which is mainly the financial constraints which very often results in poor quality of services. An attempt has been made here, to study the budgets, incomes and expenditures of selected maternity homes to identify gaps if any in terms of flow or utilization of funds and correlate them with the quality of services that are being provided by the Maternity homes.

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