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Information for accountability: Transparency and citizen engagement for improved service delivery in education systems

Lindsay Read and Tamar Manuelyan Atinc

Publisher: Global Economy and Development at Brookings

2017

This report seeks to extract insight into the nuanced relationship between information and accountability, drawing upon a vast literature on bottom-up efforts to improve service delivery, increase citizen engagement, and promote transparency, as well as case studies in Australia, Moldova, Pakistan, and the Philippines. In an effort to clarify processes and mechanisms behind information-based reforms in the education sector, this report also categorizes and evaluates recent impact evaluations according to the intensity of interventions and their target change agents—parents, teachers, school principals, and local officials. The idea here is not just to help clarify what works but why reforms work (or do not).

Source: Brookings.edu

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