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Institutionalisation of Social Accountability in Urban Governance

Author: Dr. Kaustuv Kanti Bandyopadhyay, Bhavita Vaishnava
Published by: Participatory Research in Asia (PRIA)
Date: 2013

This brief shows how social accountability mechanisms strengthen urban governance reforms. It makes an assessment of an initiative implemented by PRIA in Bangladesh and Cambodia from 2011 to 2013 called Deepening Local Democratic Governance through Social Accountability in Asia. This initiative implemented social accountability tools, such as citizen report cards, pro-active information disclosure, citizen charters and public grievance redressal systems, among other things. This brief explores the outcomes of these initiatives and draws their lessons learned.

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