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Sanctions, Rewards and Learning
Enforcing democratic accountability in the delivery of health, education, and water, sanitation and hygiene

Aries A. Arugay

Publisher: International IDEA

2016

“This Discussion Paper identifies and documents how mechanisms such as sanctions, rewards and learning can improve democratic accountability in service delivery around the world. It focuses on three critical public service sectors: health, education, and water, sanitation and hygiene (WASH). This literature review extends the agenda of International IDEA’s Democracy and Development programme to map out and examine the workings of accountability through democratic means. It analyses the various ways political actors articulate demands, negotiate terms and implement effective service delivery arrangements through sanctions, rewards and learning worldwide. These mechanisms comprise the application of principles such as inclusive participation, openness and transparency as key requirements for democratic accountability.”*

*Sanctions, Rewards and Learning. Enforcing democratic accountability in the delivery of health, education, and water, sanitation and hygiene. Executive summary

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