Citizen oversight mechanisms

14

Dec

SEND-Ghana: experiences from giving Ghana’s government a place in the driver’s seat of our social accountability project

In the past two or more decades in Ghana, the perception among citizens that government was insensitive to Civil Society Organizations (CSOs), particularly Non-Governmental Organizations (NGOs), in opening up spaces for engagement in governance was strong and continue to persist. On the other hand, CSOs/NGOs were seen as antagonistic in their approach to dealing with government and, even if they did engage, they were often oblivious of government processes and when and how to engage to make the expected impact. In this note, SEND-Ghana, an NGO with over a decade …

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23

Aug

Public Affairs Index 2018 – Governance in the States of India – Children of India

Public Affairs Index (PAI) is a data driven platform to rank the 30 States of India from the lens of governance. While it is a complex task to rank the Indian states which are economically, culturally and socially so diverse, Public Affairs Centre (PAC) has developed PAI as a unique statistical tool to evaluate the performance of governance in the States. PAI is largely based on secondary data and has been extracted from Union Government Ministries and Departments. PAI 2016 …

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24

Jul

Beyond watchdog journalism: Media and Social Accountability – Research Report

The following report is an exploratory case study analysis of social accountability monitoring of the Eastern Cape Department of Education by the Public Service Accountability Monitor (PSAM) and mainstream media in the Eastern Cape. It provides in-depth analysis of the education programme’s work within PSAM and a study of newspaper coverage of education in the Eastern Cape. The argument made herein, is that for either civil society or the media to be effective in holding duty bearers to account, and …

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6

Jun

Guía de Aplicación de Gobernabilidad Corporativa para Las Empresas Urbanas de Água Potable y Saneamiento en América Latina

Español: Esta Guía usa el marco conceptual y los resultados de dos estudios efectuados por expertos del Banco Mundial, publicados en los años 2011 y 2013, que han revelado que cuando las empresas de Agua y Saneamiento (AP&S) aplican principios y mecanismos de transparencia y de gobernabilidad corporativa, no solo dan muestra de una clara voluntad ética y promueven un mejor comportamiento de su personal, directores y gerentes, sino que además generan mejores indicadores en calidad, cobertura, productividad laboral y …

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11

Oct

With Publication Comes Responsibility: Using open data for accountability in Benin and Tanzania – A discussion paper

This paper combines primary research from Benin and Tanzania with secondary research on the use of open data for accountability to explore what happens at country-level once it is published: who is interested in using it, how and what for? If the data is not being used, what are the obstacles and how can they be overcome? The first part makes a contribution to a new framework around using data for accountability in partner countries. It recommends firstly that country-level …

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10

Aug

Evaluating Digital Citizen Engagement : A Practical Guide

With growing demand for transparency, accountability and citizen participation in policy making and service provision, engagement between citizens and their governments, as well as with donors and the private sector that deliver government services, is increasingly important. Increased use of technology brings both opportunities and challenges to citizen engagement processes, including opportunities for collecting, analyzing and evaluating data about these processes. This guide provides practical steps to assess the extent to which digital tools have contributed to citizen engagement and …

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10

Aug

The current state of transparency and participation in public finance in the Democratic Republic of the Congo

Transparent and participatory PFM systems are integral to good public financial management.  Budget transparency has improved over time in the Democratic Republic of Congo (DRC), as reflected in the country’s ranking on the latest Open Budget Index (OBI) by the International Budget Partnership (IBP). Despite these developments, the DRC remains in the group of countries that publish limited budget information and provide very few opportunities for participation. This report evaluates progress made in improving budget transparency and participation since the …

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10

Aug

Public financial management and health services deliveryNecessary, but not sufficient?

The issues of public financial management (PFM) and healthcare have long been of interest to the development policy community. Both issues are relatively well discussed and studied in their own right, but the relationship between them is comparatively under-theorised and under researched. More recently, the debates in both policy fields have started to place more of a premium on understanding the links between the two issues. To support this closer alignment, this research report looks in more detail at the theoretical and empirical …

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10

Aug

Social service delivery in violent contexts : achieving results against the oddsA report from Afghanistan, Pakistan and Nepal

This report provides the foundation for a new approach to service delivery in violence-affected contexts that is sensitive to the actual forms of violence, politics, and bargaining encountered in many conflict-affected states. The findings unearth issues about how development organizations should approach service delivery in contested settings. As many countries today are riven by conflict and internal division, some familiar rules of the game may be inadequate to deal with the mounting humanitarian and development challenges posed by complex conflict …

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7

Jun

More accountable and responsive governance: How do technologies help make it happen?

Making All Voices Count supports tech-enabled initiatives which amplify citizen voice and nurture government responsiveness, and by building understanding of when and how the technologies help create and support change. In March 2017, some of the programme’s partners met at a learning event to share and analyse their stories of change. They used a framework that describes seven streams of tech-enabled change: the information stream; the feedback stream; the naming-and-shaming stream; the conducive innovation system stream; the connecting citizens stream; …

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