Citizen oversight mechanisms

30

May

Technology innovation hubs and policy engagement

Many technology innovation hubs are developing civic tech solutions to pressing local commercial and social issues. But their full potential to contribute to a more vibrant local policy ecosystem is yet to be achieved. Changes in attitude, strategic outlook and partnership-building are required. This research provides ideas for hubs, policy-makers and donors to consider in order to improve policy engagement and co-creation in the future.

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30

May

Sanctions, Rewards and LearningEnforcing democratic accountability in the delivery of health, education, and water, sanitation and hygiene

“This Discussion Paper identifies and documents how mechanisms such as sanctions, rewards and learning can improve democratic accountability in service delivery around the world. It focuses on three critical public service sectors: health, education, and water, sanitation and hygiene (WASH). This literature review extends the agenda of International IDEA’s Democracy and Development programme to map out and examine the workings of accountability through democratic means. It analyses the various ways political actors articulate demands, negotiate terms and implement effective service …

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20

Apr

Has Kenya’s ICT revolution triggered more citizen participation?

This research briefing is one of four which turn the spotlight on how the state behaves in instances of accountable governance. Each examines a landmark social justice policy process in Africa, asking when and how the state listened, and to which actors; and why, at times, it chose not to listen. How far does Kenya’s information and communications technology revolution transform e-government – implementing decisions with the help of ICTs – into e-governance – using ICTs to help make decisions? …

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17

Apr

WGF Report 6 -Developing capacities for water integrity: Reflective review of approach and impact of training courses

The outline of the approach highlights lessons learned relating to the importance of appreciating and understanding the context and getting the right participants, along with the importance of follow-up activities and support to alumni. A major trend is the shift from a focus on individuals towards one of institutional change, focussing increasingly on organizational change processes. The report builds on the authors’ extensive experience in organizing capacity development for water integrity, review of capacity development literature and two surveys; one …

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14

Feb

Information for accountability: Transparency and citizen engagement for improved service delivery in education systems

This report seeks to extract insight into the nuanced relationship between information and accountability, drawing upon a vast literature on bottom-up efforts to improve service delivery, increase citizen engagement, and promote transparency, as well as case studies in Australia, Moldova, Pakistan, and the Philippines. In an effort to clarify processes and mechanisms behind information-based reforms in the education sector, this report also categorizes and evaluates recent impact evaluations according to the intensity of interventions and their target change agents—parents, teachers, …

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19

Jul

Learning to open government: Findings and reflections on how the Open Government Partnership is playing out, in practice, in five countries

This paper summarizes and synthesizes the findings from five in-depth case studies that explore when and how pro-reform actors have been able to leverage the Open Government Partnership (OGP) — its processes, spaces and resources — to pursue improved government responsiveness and accountability at the country level. It is one of a number of recent efforts to explore the contribution of OGP to more open and effective governance.1 Our research, undertaken by teams of local open government experts in five …

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19

Jul

Making Politics Work for Development: Harnessing transparency and citizen engagement

Too often, government leaders fail to adopt and implement policies that they know are necessary for sustained economic development. Political constraints can prevent leaders from following sound technical advice, even when leaders have the best of intentions. Making Politics Work for Development: Harnessing Transparency and Citizen Engagement focuses on two forces—citizen engagement and transparency—that hold the key to solving government failures by shaping how political markets function.

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14

Jul

Measuring Citizen Experiences: Conducting a Social Audit in Vietnam

In late 2009, following three decades of gradual economic and governance reform by Vietnam’s one-party government, three organizations came together to implement a social audit across the country. The Provincial Governance and Public Administration Performance Index (PAPI)—a joint policy project of the United Nations Development Programme, the Vietnamese nongovernmental organization the Center for Community Support and Development Studies, and the Communist Party–affiliated Vietnam Fatherland Front—aimed to draw information about citizen perspectives into decision making in Vietnam. It also sought to …

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14

Jul

Battling a Cancer: Tackling Corruption in Peru

From 2000 to 2009, Peru’s justice system successfully prosecuted former president Alberto Fujimori and other high-level public officials for acts of corruption committed during the previous decade. But the country’s judicial institutions struggled to curb newer corruption networks that were operating with impunity throughout the country. Because the networks had penetrated the justice system itself, it was increasingly difficult to prosecute—let alone convict—people who had participated in briberies, kickbacks, or other schemes. In the 2011 presidential election, Ollanta Humala, whose …

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14

Jul

Listening to the Public: A Citizen Scorecard in the Philippines

Citizens of the Philippines were used to receiving poor service in government offices. Activities as basic as obtaining a driver’s license were slow and complex, and the tortuous processes created opportunities for public employees to solicit bribes for faster service. In an effort to improve service delivery, Congress passed the Anti–Red Tape Act in 2007. But, getting civil servants to comply with the act from civil servants presented a big challenge. In 2010, the Civil Service Commission began to conduct …

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