KP Webinar

Social Accountability Symposium: Exploring what it takes to enhance Social Accountability


Social Accountability Symposium  

Exploring what it takes to enhance social accountability

September 26-27 2019 ● Ubumwe Hotel, Kigali, Rwanda


Transparency International Rwanda launches the Social Accountability Symposium with the support of the Decentralization and Good Governance Program of the German Development Cooperation. The symposium will take place in Ubumwe Hotel, Kigali on 26 – 27 September 2019.

Symposium details

The core elements a) accessing information, b) making citizens’ voices heard, c) creating spaces and engaging in a process for change, makes social accountability indispensable to enhance inclusive development outcomes and to promote good governance. It includes actions on the side from citizens, government, civil society, media and other social actors. Social accountability is neither a new phenomenon nor can it be a panacea for all development challenges. However, with recognizing, promoting and actually implementing social accountability from local to national level, can mean a paradigm shift for decision-makers and citizens.



While citizens worldwide are increasingly becoming more insistent and confident in expressing and demanding their right to participate in public decision-making, the space for such participation is not always provided or it does not always lead to better governance. But worldwide, many good examples exist, where citizens were empowered to actually contribute to good governance and the fight against corruption. This is also due to many different social accountability tools that have been developed over time and that are applied in various context. Especially in recent years, the number of digital tools to enhance social accountability has increased to facilitate for example transparency of governments’ budgets or creating spaces for public participation.

Although there is no “one-size-fits-all” approach, there are common success factors and good experiences all over the world. In Rwanda, social accountability is applied in various forms from vertical to horizontal accountability and currently, many initiatives are being developed jointly between citizens, CSOs and media to raise the voices of citizens. The Government of Rwanda also committed to the principle of accountability to ensure that the government, its policies, reforms and service delivery works in the interest of their citizens.

Objective and theme of the symposium

The two-day symposium is organized to discuss impactful social accountability tools, frameworks and strategies in Rwanda, the region but also integrating global experiences. The aim of the symposium is to foster peer-to-peer networks and cooperation among stakeholders. In Rwanda, where digital transformation is being largely promoted, the symposium will also look at the opportunities that it will have to promote social accountability without leaving no one behind. The outcome of the symposium will be to be able to scale-up successful experiences and to foster empowerment of citizens.

Format of the symposium

The symposium will include opening and closing plenary sessions, interactive roundtables, breakout sessions/workshops for active participation of all participants, a specific session dedicated to citizens voices, a conference reception, opportunities for networking, an exhibition with contributions of various stakeholders present at the symposium.

This symposium will provide a platform for international and national experts to explore what it takes to enhance social accountability.

For more information, consult the Booklet of the event.




Day 1: Thursday, 26 September 2019

08:30 -09:00


09:00 – 09:45

Opening Remarks

Ms Ingabire Immaculee – Chairperson of Transparency International Rwanda (TI-Rw)

Keynote Address

  Mr Ulrich Berdelmann – Head of Program, Decentralization and Good Governance, GIZ  

Plenary Session

10:00 – 11:30

Social accountability tools from Government, CSO and Development partners’ perspective

Moderator: Erick Shaba, Independent Journalist and Moderator

Panelists:  CEO Rwanda Governance Board (RGB), Roisin Devale, Country Director, Norwegian People’s Aid (NPA)Rueben L. Lifuka, Vice Chair of Transparency International

This session will assess experiences and challenges of existing social accountability tools developed by different stakeholders. What do we know about how these tools work? How do the different tools connect stakeholders to ensure good governance and service delivery?

11:30 – 12:00

Coffee break & Group photo

Parallel Sessions

12:00 – 13:30 Strategies to institutionalize the use of SA tools to promote inclusive governance

Session chair: Sharon Mwangi, Deputy Programme Officer, Humanitarian Aid Integrity Programme, Contributors: Alliance for Community Actions Zambia, Initiative à la Participation Citoyenne (IPC)

Is technology transforming social accountability?

Session chair: Decentralisation and Good Governance (DGG)/GIZ

Contributors:  Local Administrative Entities Development Agency (LODA),

TI-Kenya, Smart Africa

Fake News and Social Accountability

Session chair: Social Accountability Media Initiative (SAMI)

Contributors: Emmanuel Mugisha, Executive Secretary of the Rwanda Media Commission, Dr. Frank Tanganika, Dean of the school of Mass Communication at East African University Rwand, Edmund Kagire, Journalist

13:30 – 14:30


14:30 – 15:30

Presentation and Discussion from Breakout Sessions

Moderator: Erick Shaba, Independent Journalist and Moderator

Session chairs from parallel sessions will present key findings from discussions during breakout sessions.

15:30 – 15:45

Coffee break at Hotel

Plenary Session

15:45 – 17:00

Social Accountability for Achieving SDGs – Leaving No One Behind

Moderator: Paul Banoba, Regional Coordinator East Africa Movement Support Team, Transparency International Secretariat

Panelists: Yusuf Murangwa, Director General, National Institute of Statistics Rwanda (NISR); Bonny Mukombozi, Project Manager, Voluntary Service Overseas (VSO); Donald Ndahiro, SDG Advisor, SDG Center for Africa

How can we hold government accountable for achieving SDGs in a meaningful way, ensuring that marginalized citizens are not left behind? What is our role in reducing the SDG data gap (citizen data, the role of national statistic institutions, CSO data. etc)?


Key messages – take away of Day 1

Frederike Kluemper, GIZ/TI-RW

17:30 —

Evening cocktail and networking

Chairperson, Transparency International Rwanda (TI-Rw)



Day 2: Friday, 27 September 2019

08:30 – 09:00


09:00 – 09:15

Welcome Remarks

Mr. Apollinaire Mupiganyi –Executive Director, Transparency International Rwanda (TI-Rw)

09:15 – 09:45

Recap of day one

Moderator: Erick Shaba, Independent Journalist and Moderator

09:45 – 11:00

The Voice of citizens

Moderator: Dr. Sam Kamau, Director of the Social Accountability Media Initiative

Responsibility for coordinating the session (logistics, technical): Consolatrice, Nadege

Passing microphone during the discussion

11:00 – 11:30

Coffee break

Plenary Session

11:30 – 13:00

Plenary session: Designing and enhancing Citizen-Led Governance

Moderator: Samuel Kimeu, Executive Director of Transparency International Kenya

Speakers:  Cris Ayebare, Strategic Technical Advisor, Ministry of Local Government, Apollinaire Mupiganyi, Executive Director of Transparency International Rwanda; Ulrich Berdelmann, Programm Director of Decentralization Good Governance Program GIZ, Prof. Levi

Where do we see the future of citizen led governance? Which enabling environment do we need to create/design to achieve this? Reflection on lessons learnt and future opportunities.

13:00 – 13:15

Wrap-up of the Symposium

Paul Banoba, TI-S

13:15 – 13:30

Closing Ceremony

Ms Ingabire Immaculee – Chairperson of TI-RW

Rueben L. Lifuka – Vice Chair of Transparency International Global Movement

Guest of Honour

 Prof. Shyaka Anastase, Minister of Local Government

13:30 –


January 27, 2020

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