KP Webinar

Series with MAVCWhat can tech deliver for citizen voice and accountability in health projects?

November 8, 2017, 10:00 am EDT



About the webinar

Information and communication technologies (ICTs) and mHealth innovations hold great potential to improve health systems and health outcomes while at the same time enhancing citizen engagement and accountability. Yet there has been little assessment of the impact of mHealth innovations on the ground. This webinar presents research on the experiences of seven mHealth initiatives funded by the Making All Voices Count programme. All seven worked on the underlying assumption that citizen engagement and voice are central to strengthening accountability.

The research found that there are limits to what technology can deliver in terms of augmenting citizen voice and enhancing accountability, particularly in the absence of offline activities such as engaging citizens in meaningful ways and building good relationships with key government actors and departments. Projects which had already built good working relationships with key stakeholders – including local communities, local-level officials and national-level decision-makers – felt they were reasonably successful in reaching their accountability goals; where these were lacking, accountability goals were much harder to achieve.




About our Speakers

TabithaTabitha Hrynick completed a graduate degree at the Institute of Development Studies in 2016 where she focused on issues related to health, politics, gender, environmental sustainability and social justice, and the intersections between them. Her research has since revolved more specifically around the potential and limitations of information communication technologies for increasing public accountability for health services in low and middle-income countries, and on gender representation and leadership in high-profile international scientific collaboration.


LindaWaldmanLinda Waldman is the Director of Teaching and Learning at IDS and a fellow in the Health and Nutrition cluster. Her research has primarily focused on the intersections of gender, identity, disease, pollution, and peri-urban sustainability. Currently she is working on collaborative projects which investigate the social, environment and economic factors causing disease in livestock and people in Tanzania, and digital technology and health in low- and middle-income countries with a focus on how people experience and use these technologies and the implications for health systems.


DuncanDuncan Edwards, of IDS, is the Programme Manager for Making All Voices Count’s research, evidence and learning component. His work is focused on building an evidence base in the field of citizen engagement and accountable responsive governance. In this programme, his interests are in the role of innovation and technology in governance, voice, transparency and accountability work.





In order to participate in this Webinar, you will need to be registered in the GPSA Knowledge Platform and logged in. If you have not created your account yet, do it here a few days before the webinar. If you are already registered to the Knowledge Platform, you do not need to do anything.

Just log in the platform and come here on November 8, at least 20 minutes before 10:00 am EST. A link to the webinar will be provided there.

February 13, 2020

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