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How Social Accountability Strengthens Cross-Sector Initiatives to Deliver Quality Health Services?

Florencia Guerzovich, Maria Poli

Publisher: GPSA

2019

Citizens have a role to play in supporting access, quality and equality of health delivery. This note provides an overview of lessons from the evidence about how collaborative social accountability processes can strengthen cross-sector programs to delivery health. The note distinguishes different pathways to add value via collaborative social accountability: producing information, campaigning for accountability and programmatic problem-solving. The note underscores the potential of the latter approach to consider the full range of value additions of collaborative social accountability processes. The value add of these processes include: improving the quality of design of operations; mitigating risks associated with the implementation; strengthening health systems and governance. In so doing, collaborative social accountability can contribute towards strengthening programmatic gains. Some rules of thumb for future opportunities include connecting sectoral reforms and civil society led interventions throughout the life cycle of operations and investing in stocks of social and political capital for the sector. The note concludes with insights about the roles that international development partners can play to support locally-led process for health.

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