GPSA Knowledge Platform

citizen report cards

1

Apr

Citizen Participation in Latin America Innovations to Strengthen Governance

Latin American citizen participation initiatives, promoted both by governments and civil society, have sought to strengthen governance, enhance accountability and control, and improve social justice, ensuring that governments’ funds and policies address relevant social issues and benefit socially excluded groups. This Guide presents some of the key citizen participation initiatives in the region, lessons learned and the contextual factors enabling them. http://www.fundar.org.mx/mexico/pdf/Guide-CitizenParticipationinLatinAmericaInnovationstoStrengthenGovernance.pdf

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1

Apr

Technologies for Transparency and Accountability: Implications for ICT Policy and Implementation

This report focuses on analyzing the conditions under which new technologies can enhance delivery of public services through improved accountability and transparency. It examines the linkages between the use of innovations in technology, increased accountability and the effects on the delivery of public services. Specifically, the paper investigates the role that the combination of social media, geo-mapping and various technology platforms can play in this process. It is illustrated by many examples from very diverse countries. http://es.scribd.com/doc/75642405/Technologies-for-Transparency-and-Accountability-Implications-for-ICT-Policy-and-Recommendations

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1

Apr

How to Notes- Citizen Report Cards: Monitoring Citizen Perspectives to Improve Service Delivery

This How-to Note on Citizen Report Cards (CRCs) describes how and in which cases CRCs can be a useful social accountability tool for improving service delivery. After listing the critical success factors of the CRC, it describes step-by-step the process of design and implementation and the key activities required for the success of Citizen Report Cards. It offers short insights on several case studies.

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1

Apr

Mapping Context for Social Accountability

Context is critical in shaping, making and breaking social accountability interventions. However, there are very few systematic attempts to help practitioners tailor social accountability to contextual variation. This resource papers seeks to outline the main contextual factors that appear to be critical to social accountability, to examine how social accountability interventions interact with the context to bring about change, to explore the operational implications of these interactions, and to offer a flexible analytical framework to guide practitioners wanting to undertake analysis prior to engaging in demand-side activities.

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How Can I Contribute to the Knowledge Platform

You may contribute to the Knowledge Platform in many different ways: you can send and disseminate your social accountability materials (toolkits, reports, videos, etc.) in the knowledge repository; you can contact, interact and collaborate with other peers and join a global community of social accountability practitioners; you can participate in the different learning and knowledge exchange activities of the GPSA KP such as online courses, thematic forums, webinars and blogs; and you can develop a partnership with the GPSA KP to implement collaborative knowledge activities.

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