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More accountable and responsive governance: How do technologies help make it happen?

Karen Brock with Rosemary McGee

Publisher: Making All Voices Count

May 2017

Making All Voices Count supports tech-enabled initiatives which amplify citizen voice and nurture government responsiveness, and by building understanding of when and how the technologies help create and support change. In March 2017, some of the programme’s partners met at a learning event to share and analyse their stories of change. They used a framework that describes seven streams of tech-enabled change: the information stream; the feedback stream; the naming-and-shaming stream; the conducive innovation system stream; the connecting citizens stream; the infomediation stream and the intermediation stream. This report discusses the framework and uses it to discuss how change happens in accountable governance initiatives.

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